We hope that you love your items from The SEK Collective, but if you are not completely satisfied with your online purchase, you may return undamaged, unwashed, defective, and unused item(s) within a 14-day timeline from when you received your order.
Thank you so much for your cooperation and understanding. Please contact us on firstname.lastname@example.org for assistance.
- Returns may be refused at management’s discretion (in-store and online).
- Shipping costs on returns are the responsibility of the customer or gift recipient.
The following items are final sale and do not qualify for return or exchange: discounted and promotional items, food items, any personalized goods.
After receipt of your return, we will refund the purchase amount as store credit.
We take great care to package your items to ensure they arrive safely. Please kindly pack fragile items with the protective materials that you received with your package. Please also note that items must arrive at The SEK Collective as undamaged, unwashed, and unused or they will not be eligible for a return or exchange. All shipping costs are non-refundable.
Please allow 5 to 7 business days for this request to be processed. You will receive an email including your gift card code, issued as store credit.